This project aims to design and develop a cloud-based CRM system that enables efficient lead management, customer data tracking, and relationship building. Key requirements include:

- Intuitive user interface with a focus on usability and accessibility.
- Comprehensive lead tracking and management capabilities, including lead generation, qualification, and conversion.
- Integration with email marketing platforms for automated campaign execution and tracking.
- Customer segmentation and behavior tracking for targeted marketing efforts.
- Advanced reporting and analytics for data-driven insights and decision-making.
- Secure database management to maintain data integrity and confidentiality.
- Scalable and robust architecture to support growing user base and data volume.
- Integration with third-party tools and APIs for enhanced functionality (e.g., payment gateways, communication channels).