Build a user-friendly CRM that enables efficient management of customer interactions, tracking of sales opportunities, and reporting of key performance indicators (KPIs). The system should allow for easy management of customer data, filtering and sorting of records, scheduling of appointments and reminders, generation of customized reports, and integration with third-party apps. It should be scalable to support a growing customer base. The CRM should ensure data security through encryption and role-based access control. Performance optimization is crucial for seamless user experience. The system must be responsive and scalable to handle a high volume of data and users.